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Returning your goods?

COURIER COLLECTION

You are here because you need to return your jewellery to be repaired or for reimbursement. These are steps to facilitate a courier collection on your behalf. 

Jewelry Appraiser
Jewelry Appraiser

Jewel Fix

1. Print the Waybill document. This will be emailed to you.

2. Place the ring back in the box/pouch as delivered to you and place in a bigger outer box.

3. Seal the outer box with contents in it.

4. Place the sealed box in the bag that the courier must hand over to you.

5. Place the Waybill in the outer sleeve of the courier bag.

6. Hand the sealed bag to the courier.

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Returns

1. Print the Waybill document. This will be emailed to you.

2. Place the ring back in the box/pouch as delivered to you and place in a bigger outer box.

3. Seal the outer box with contents in it.

4. Place the sealed box in the bag that the courier must hand over to you.

5. Place the Waybill in the outer sleeve of the courier bag.

6. Hand the sealed bag to the courier.